Training offered by Knockalla Consulting is tailored to meet the specific requirements of the client and consistent with the mission and goals of the organisation within the overall framework of effective conflict management. Training is delivered within an understanding that conflict is not only inevitable it can also be an opportunity for positive change and more trusting interpersonal relationships.
Popular training programmes focus on:
- Communication skills that support the resolving of a conflict and facilitates difficult conversations
- Skills and knowledge that build the confidence and self awareness of employees to engage constructively with a dispute.