Category Archives: Workplace

UK Government Supports More Efficient Conflict Resolution

The British Government has signed the first Dispute Resolution Commitment (DRC), which requires all departments and agencies to use mediation, arbitration and conciliation wherever possible before taking disputes to court. This is a very welcome move that should be followed by other others including business and non-governmental organisations. Making more use of the wide range 

Followership is as Important as Leadership!

Do a Google search for the word followership and you get 142,000 results; do a search for leadership and you get 134 million. Yet without followers, a leader is a lonely figure. So why do we focus so much attention on leadership and so little on followership? The day when a leader could expect blind 

The Cost of Conflict

It makes sense to address conflict in your organisation, whether it is a business, a club, a committee or a community group. Conflict that is not addressed and that is allowed to continue and fester affects the morale, the productivity, the profits, the outcome, and the health and well-being of those involved. Some of these 

Rank: how power and privilege affect our relationships

Have you ever wondered why you sometimes feel inferior to or put down by a someone, and then notice that another time they are reacting to you as though you were superior to them or putting them down? Rank differences are the key contributor to conflicts and their escalation. Having rank awareness gives you an