25Jun
The British Government has signed the first Dispute Resolution Commitment (DRC), which requires all departments and agencies to use mediation, arbitration and conciliation wherever possible before taking disputes to court. This is a very welcome move that should be followed by other others including business and non-governmental organisations. Making more use of the wide range
The Cost of Conflict
16Jun
It makes sense to address conflict in your organisation, whether it is a business, a club, a committee or a community group. Conflict that is not addressed and that is allowed to continue and fester affects the morale, the productivity, the profits, the outcome, and the health and well-being of those involved. Some of these